Hi @zeallous, yes thank you for the comments. It is extremely unfortunate that this has happened–especially since the model made the call but the notification portion failed.
It’s a fair series of events that go from the signal being determined to it actually making it out to customers. If one thing goes wrong, we end up in this situation. Many growth challenges..
We solved a previous issue, but after this time, the solution is now even more robust.
But more importantly, we added a “failure alarm” that will catch this should another edge case pop up in the future.
We’ll asterisk the Trade History and Member Dashboard accordingly.