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July 15, 2020 at 11:08 am #9298
Moderator
Hi @Julian, this is a great point. At minimum, we perform a weekly review of signals performance. When things didn’t go as expected, we do perform an RCA usually that same day. It’s an important practice.
But it also helps immensely when our customers point things out we may not be seeing. So I greatly appreciate the deep dives and feedback from your end. Please provide your thoughts at any time.