Frequently Asked Questions

FAQ Contents

General

How is Crypto-ML different than traditional technical indicators?

Traditional technical indicators generally provide mixed results, particularly in hectic markets (like crypto). Additionally, they are subject to interpretation, conflict with other indicators, and lag rather than predict.

Technology

What factors and data do the Crypto-ML models utilize?

The Crypto-ML models are proprietary and made up of highly complex datasets and prediction pathways. Currently, each Crypto-ML model uses a proprietary data set, Deep Neural Networks, and Optimization Algorithms.

Learn more about How Crypto-ML Works.

How often are the models updated?

The crypto markets undergo constant change and flux. Accordingly, the Crypto-ML models are trained and evaluated every day. Machine learning is a continuous process.

What are the limitations of Crypto-ML?

Any tool used to predict future outcomes relies on past data. Changes in market conditions, including, but not limited to, micro, macro, and global conditions, may invalidate existing models or cause exceptions for one or more days. Past performance is not an indication of future performance. Crypto-ML is to be used for informational purposes only. Each individual has unique risk tolerances and is responsible for their own investment decisions. Crypto-ML provides no warranties of any kind.

Service

How do I join Crypto-ML?

Sign up here.

How much does it cost?

Crypto-ML provides free and paid memberships.

What do I do after joining?

Browse the Getting Started Guide.

How do I cancel my membership?

You may cancel, upgrade, or downgrade at any time. Crypto-ML is based on a month-to-month membership with no commitment. You can cancel your account from My Account.

How can I contact support?

Please Contact Support and we typically respond within 24 hours.

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